Annex 1: Distance Contract Information

Last update : 2021-11-02
  • (1) This annex informs the customer about the special features of contracts that are closed online according to Art 4 paragraph (1) of the Austrian Fern- und Auswärtsgeschäfte-Gesetz (FAGG).
  • (2) Essential features of the offering : The customer provides Coinpanionpro with a Power of Attorney to trade virtual currencies in the name and on account of the customer according to the portfolio strategy chosen by the customer. In the extent of this relationship, Coinpanionpro creates accounts in the name and on account of the customer with its partners. The partners hold the virtual currencies and carry out the transactions. At no time does Coinpanionpro hold any virtual currency or any other balance of the customer.
  • (3) Company information : Coinpanionpro GmbH, Schönbrunner Straße 131, 1050 Vienna. Registered in the company register under the number 514983 d, the responsible commercial registry is the Handelsgericht Wien. Coinpanionpro can be contacted via phone through +43 670 4026701 and via email through support@coinpanionpro.com. CEO of Coinpanionpro is Alexander Valtingojer.
  • (4) Total price : The portfolio’s profit or loss results from the performance of the virtual currencies held on the customer’s accounts. The price of these virtual currencies can rise or fall at any time and the investment is affiliated with risks. The investment can result in a loss and even a total loss cannot be ruled out. In addition to the portfolio performance, the customer pays fees to Coinpanionpro and the partners. The current fees are listed on the Coinpanionpro website and in the Terms and Conditions. Whenever the fee structure is changed, the customer is informed via his email address.
  • (5) Withdrawal from the contract : According to Article 11 of the Austrian Fern- und Auswärtsgeschäfte-Gesetz (FAGG), the customer has the right to withdraw from the contract within 14 days without giving reasons. The customers acknowledges and declares that the 14-day period of notice becomes void as soon as he begins using the services provided by Coinpanionpro, as stated in Article 11 paragraph (1) of the FAGG. Furthermore, the customer can withdraw the current Euro value of his portfolio at any time through the website offered by Coinpanionpro (login through https://coinpanionpro.com/ ) and that he can terminate the contract at the end of the month. If the customer chooses to terminate the contract, the fees accrued until the termination through use of SmartByte’s services are payable by the customer.
  • (6) Warranty : Coinpanionpro is not liable for any losses incurred by the customer. Coinpanionpro clearly emphasizes that the investment in virtual currencies is affiliated risk and that losses can be incurred. Even a total loss cannot be ruled out.
  • (7) Contract term : The contract term is indefinite. The customer can withdraw the current Euro value of his portfolio at any time and he can terminate the contract at the end of the month. The contract does not include a minimum term.